What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your wallet secure. That means your name, contact details, and the payment method you use — whether that is bKash, Nagad or Rocket. Each
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transaction reference tied to a mobile wallet is stored to resolve disputes and match withdrawal requests to the correct account. We also collect device data — your browser type, IP address and session timestamps — to detect unusual login activity and protect your account from unauthorised
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access. If you contact our support team, the content of that exchange is retained so we can follow up accurately. We do not sell your personal data to third parties, and we do not share payment identifiers like your bKash or Nagad number with advertisers. Where
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we use third-party tools for analytics or fraud screening, those providers are bound by data-processing agreements that limit what they can do with your information. Your data is held only for as long as it is needed to fulfil the purpose for which it was collected,
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or as required by applicable law in the regions where this service operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.